Hospital Information

Visitor Policy

A California healthcare regulation requires that visitors for hospitalized patients will need to provide proof of COVID-19 vaccination or a negative COVID test result from the past 72 hours.

All visitors will be screened for symptoms and must wear a procedure mask at all times, regardless of vaccination status. Visitors to non-COVID patients are limited to one or two designated visitors for that patient’s stay and should stay only a short period of time (no more than 15-30 minutes) if not in a private room. (Updated August 12, 2021)

Masking Required at all Marshall Facilities

Masks remain a requirement in all healthcare settings, including Marshall Hospital, clinics and medical service locations.

Advice Line

The Advice Line (530-626-2745) is now available to Marshall patients.

• Weekdays 8 a.m. to 5:30 p.m.
• Saturday 8:30 a.m. to 1 p.m.
• Sunday 10 a.m. to 3 p.m.

Marshall Hospital and Clinics are Open

Your care should continue, even through the pandemic. If you’ve had to delay care, know that Marshall Medical Center is ready and able to assist you with your medical needs.

In order to ensure safety, we have implemented the following measures:

• Daily screening for staff and patients
• Mandatory masking of patients, staff and providers
• Enhanced and more frequent cleaning of all patient care surfaces
• Social distancing though limited use of patient areas
• COVID testing prior to surgical procedures.

We will continue these safety measures for as long as is necessary to provide a safe environment for your care. If you have a chronic condition or have delayed routine care, please reach out to your medical team to schedule a visit.

Marshall Offers Virtual Visits

Marshall Medical Center offers virtual visits with doctors through both telephone and video chat, making it easier to access care during the pandemic. Click here to learn more.

Crisis Care Continuum Guidelines - PDF

Marshall COVID Pricing- PDF